Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: March 2026

Modern Solutions Advisory Group ("MSAG," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and handle your information when you visit msagtech.com or interact with our services.

1. Information We Collect

We may collect the following categories of information:

• Contact information — name, email address, phone number, and organization name when you submit an inquiry or schedule a consultation.
• Usage data — pages visited, time spent, referring URLs, browser type, and device type collected automatically through standard web analytics tools.
• Communication data — the content of messages, emails, or forms you send to us.

We do not collect payment card numbers, government IDs, or sensitive personal information through this website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations.
• Deliver advisory services you have engaged us for.
• Improve site functionality and user experience.
• Send informational or follow-up communications relevant to your inquiry (you may opt out at any time).
• Comply with applicable legal obligations.

3. How We Share Your Information

MSAG does not sell, rent, or trade your personal information. We may share information with:

• Service providers — trusted third-party vendors who assist us with scheduling, analytics, or communications, bound by confidentiality agreements.
• Legal requirements — when required by law, court order, or governmental authority.
• Business transitions — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

4. SMS / Text Messaging

MSAG may communicate with you via SMS or MMS text messages. By providing your mobile phone number and consenting to receive text messages from MSAG, you agree to the following terms:

• Opt-out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent to your number.
• Help: Reply HELP to any SMS message for assistance, or contact us directly at 301.985.2977 or msagtech.com/privacy.html.
• Message frequency: Message frequency may vary depending on your engagement with MSAG.
• Rates: Message and data rates may apply. Contact your wireless provider for details.
• No data sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent information — including your mobile number and messaging preferences — will not be shared with any third parties. This applies to all categories of information collected in connection with our messaging program.
• Privacy: Your phone number and related information will be handled in accordance with this Privacy Policy. You may review this policy at any time at msagtech.com/privacy.html.

MSAG's SMS messaging program is registered and operated in compliance with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable carrier codes of conduct.

5. Cookies and Tracking

This website may use cookies and similar tracking technologies to analyze traffic and improve performance. You may configure your browser to refuse cookies; however, some site features may not function as intended. We do not use cookies to serve third-party advertising.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, satisfy legal obligations, or resolve disputes. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at info@msagtech.com. We will respond within 30 days.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but are committed to industry-standard practices.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.

10. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the updated policy.

12. Contact Us

Questions or concerns about this policy may be directed to:

Modern Solutions Advisory Group
Washington, D.C. Metro Area
info@msagtech.com
msagtech.com